Talkspace has launched a dedicated AI Innovation Group to boost provider efficiency and enhance clinical quality and operations.
Takeaway Points
- Talkspace has launched a dedicated AI Innovation group.
- to boost provider efficiency and enhance clinical quality and operations.
- The Talkspace’s AI team will be led by Michael Rodio, General Manager of AI, who led Talkspace’s core data science team for 2 years, and Katie McCrudden, AI Project Manager.
Talkspace, a leading online behavioral health care company, said on Wednesday that it has launched a dedicated AI Innovation Group aimed at advancing provider efficiency and enhancing clinical quality and overall operational excellence through responsible and ethical use of artificial intelligence.
The AI innovation group was created in partnership with Talkspace’s Clinical Quality and Security and Compliance teams, and this initiative marks the next iteration of Talkspace’s maturing AI program, Talkspace said.
Jon Cohen, M.D., CEO of Talkspace, said they are happy to formalize their AI efforts as part of the company’s ongoing commitment to boost provider efficiency.
“We are excited to formalize our AI efforts as part of Talkspace’s ongoing commitments to providing high-quality care and improving the overall provider experience on our platform. By integrating AI tools into our platform, we aim to shorten the time our providers spend on administrative tasks and equip them with tools that support their clinical decision-making while maintaining the integrity of the human-centered therapeutic experience that so powerfully benefits our members,” Cohen said.
Nikole Benders-Hadi, M.D., Chief Medical Officer at Talkspace, said, “At Talkspace, we are committed to integrating AI in ways that enhance the therapeutic experience while upholding the highest standards of clinical care and ethical responsibility. By leveraging AI and developing tools that are clinically led and ethical by design, we can continue to advance the accessibility, delivery and quality of digital mental health care.”
The Talkspace’s AI team will be led by Michael Rodio, General Manager of AI, who led Talkspace’s core data science team for 2 years, and Katie McCrudden, AI Project Manager, in partnership with Nikole Benders-Hadi, M.D., Chief Medical Officer at Talkspace; Mary Potter, Chief Compliance Officer, Chief Privacy Officer, and Chief Information Security Officer; and Gil Margolin, Chief Technology Officer. Future AI initiatives will focus on three key areas: provider assistance, clinical quality, and general operational excellence, Talkspace said.
About Talkspace
Talkspace (NASDAQ: TALK) is a leading virtual behavioral healthcare provider committed to helping people lead healthier, happier lives through access to high-quality mental healthcare. At Talkspace, we believe that mental healthcare is core to overall health and should be available to everyone. Talkspace pioneered the ability to text with a licensed therapist from anywhere and now offers a comprehensive suite of mental health services, including therapy for individuals, teens, and couples, as well as psychiatric treatment and medication management (18+). With Talkspace’s core therapy offerings, members are matched with one of thousands of licensed therapists within days and can engage in live video, audio, or chat sessions, and/or unlimited asynchronous text messaging sessions. All care offered at Talkspace is delivered through an easy-to-use, fully encrypted web and mobile platform that meets HIPAA, federal, and state regulatory requirements. More than 140 million Americans have access to Talkspace through their health insurance plans, employee assistance programs, our partnerships with leading healthcare companies, or as a free benefit through their employer, school, or government agency.
